Summer Kickoff Party Highlights

Andrew Ciaccia | July 12, 2016

Directly and friends started the summer off in style with a party at the Waterbar in San Francisco. Customer service executives from across the country gathered for mindshare and ...

Directly and friends started the summer off in style with a party at the Waterbar in San Francisco. Customer service executives from across the country gathered for mindshare and some great fun!

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Why 87% CSAT Isn't Good Enough (and what this exec did about it)

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