Technology Executive Shaun Donnelly Joins Directly to Head Customer Success


Posted by Andrew Ciaccia

With a background in executive leadership and experience in sales, operations, and customer success at companies including Support.com and OutsourceIT, plus the leadership of a US Navy Officer on a nuclear submarine, Shaun brings a unique and potent background to head customer success at Directly.

"Directly is leading a shift in how people experience customer service and support by enabling an on-demand workforce of passionate users. I'm excited to be a part of this transformation and to help our customers realize the full value of the application," he says.