Resources | Directly | Challenges

Directly Resources

For all the latest resources on automation and the modern CX workforce.

Sort By Category

Webcast Video: Learn How Directly's App Works Like Uber & Facebook

By Andrew Ciaccia

Topics: data science, Challenges, on-demand customer service, webcast

How to Beat Your SLA Response Time With No New Staff

By Directly

Topics: Challenges, service level agreements, SLA

How to Support Free Users Without Going Broke

By Directly

Topics: Challenges, customer service, free products

All posts