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Directly Resources

For all the latest resources on automation and the modern CX workforce.

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Directly Integrates with Oracle Service Cloud [Press Release]

By Directly

Topics: News, Press

Technology Executive Shaun Donnelly Joins Directly to Head Customer Success

By Andrew Ciaccia

Topics: Challenge, News

Contact Center Tech Executive Karen Smith Joins Directly to Lead Sales

By Andrew Ciaccia

Topics: News

Why On-Demand Models Will Fundamentally Change Customer Service

By Prentice Welch

Topics: News, on-demand customer service

Introducing Payments to Community [Panel Highlights]

By Directly

Topics: cx, community, News

Customer Service Then vs Now

By Directly

Topics: Customer Service Then vs Now, News

An Inside Look at Our Latest Funding Round

By Antony Brydon

Topics: About Us, News, Support

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