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New Feature: Enable New Kinds of Help with 1:1 Expert Conversations

By Stephen Hsu

Topics: Certified Experts, on-demand customer service, Product

Why On-Demand Models Will Fundamentally Change Customer Service

By Prentice Welch

Topics: News, on-demand customer service

Webcast Video: Learn How Directly's App Works Like Uber & Facebook

By Andrew Ciaccia

Topics: Challenges, data science, on-demand customer service, webcast

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