Directly Resources

For all the latest resources on harnessing the gig economy and AI for customer service.

How OfferUp Customer Service Balances Simplicity, Trust & Scale

By Directly Marketing

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How OfferUp Customer Service Balances Simplicity, Trust & Scale

By Directly Marketing

AI Is Huge: How Should Customer Service Leaders Respond?

By Antony Brydon

How Do You Know If a Company Is Right for You?

By Soon Len Lee

Topics: Videos

How One Tech Innovator Is Making Knowledge-Driven Customer Service A Reality

By Antony Brydon

AI vs. On Demand Customer Service

By Directly Marketing

Why 87% CSAT Isn't Good Enough (and what this exec did about it)

By Andrew Ciaccia

Directly Integrates with Oracle Service Cloud [Press Release]

By Directly

Topics: News, Press

Learn How Nextdoor’s Expert Members Provide Great Customer Support

By Matthew Speiser

Topics: Videos

Technology Executive Shaun Donnelly Joins Directly to Head Customer Success

By Andrew Ciaccia

Topics: Challenge, News

Contact Center Tech Executive Karen Smith Joins Directly to Lead Sales

By Andrew Ciaccia

Topics: News

GigaOm | The Game-changing Economics of Fractional Availability

By Directly

Topics: Press

Directly Expands Its On-Demand Customer Service App [Press Release]

By Directly

Topics: Press

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