Directly Resources

For all the latest resources on AI and transforming customer service

Directly’s Crowd-Powered AI Provides Customer Service in the Gig Economy

By Antony Brydon, Co-Founder & CEO

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Directly’s Crowd-Powered AI Provides Customer Service in the Gig Economy

By Antony Brydon, Co-Founder & CEO

Ovum Report: Directly is reshaping customer support through crowd-powered AI

By Ovum

Forrester Report: The Rise of the Gig Economy

By Forrester

How Samsung Transformed Their Customer Support

By Directly

How LinkedIn Handles Surges

By Joey Greenwald

Industry Leaders Explore the AI Data Challenge

By Joey Greenwald

Can your Chatbot meet your Customer's Rising Expectations?

By Directly

Webinar: New Innovations in Scaling Support

By Directly

Recruit & Retain The Best Talent

By Directly Marketing

How to Support Free Users

By Directly Marketing

Surviving a Customer Support Spike

By Directly Marketing

How OfferUp Customer Service Balances Simplicity, Trust & Scale

By Directly Marketing

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