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For all the latest resources on automation and the modern CX workforce.

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Ovum Webinar: The Journey to 85% Artificial Intelligence

By Ovum

CX Automation: Experts at the Heart of Artificial Intelligence

By Antony Brydon, Co-Founder & CEO

Directly Wins Frost & Sullivan Technology Innovation Award

By Directly Marketing

Forrester Webinar: The Uberization of Customer Support

By Forrester

Directly’s Crowd-Powered AI Provides Customer Service in the Gig Economy

By Antony Brydon, Co-Founder & CEO

Ovum Report: Directly is reshaping customer support through crowd-powered AI

By Ovum

Forrester Report: The Rise of the Gig Economy

By Forrester

How Samsung Transformed Their Customer Support

By Directly

How LinkedIn Handles Surges

By Joey Greenwald

Industry Leaders Explore the AI Data Challenge

By Joey Greenwald

Can your Chatbot meet your Customer's Rising Expectations?

By Directly

Webinar: New Innovations in Scaling Support

By Directly

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